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Instagram Marketing for Dentists: 18 Critical Do's and Don'ts


Posted on 8/22/2024 by WEO Media
Man sitting holding a megaphone with the words do's and dont's in speech bubbles

Introduction: Dental Social Media Marketing


Picture this: A potential patient in your area is scrolling through Instagram, looking for a new dentist. Will they stop at your profile, intrigued by your engaging content and professional presence? Or will they scroll right past, put off by blurry photos or sporadic posting?

For better or for worse, today's attention economy has made social media a key marketing component of any business, including those in healthcare. Today we're going to go over 18 game-changing do's and don'ts that can help take your Instagram game to the next level. Many of these tips also apply to other social media platforms, too.

Unlock the full potential of Instagram for your practice. Contact us now for a tailored marketing consultation that drives real results.


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The Do's of Social Media Marketing On Instagram


Let's start with the do's. Here are nine critical things you must do to succeed with Instagram marketing for your dental practice:

Do's

1. Optimize Your Instagram Business Account for Maximum Impact



Social media platforms, like Instagram, often serve as the first impression potential patients will have of your dental practice. It’s crucial to make sure your profile is fully optimized to capture their attention and encourage them to follow you. Start by using a high-quality, recognizable profile picture, such as your practice’s logo or a professional photo of the lead dentist.

Your bio should be concise yet informative, highlighting what sets your dental practice apart. Incorporate relevant SEO keywords such as “cosmetic dentistry,” “family dentist,” “teeth whitening,” and “dental implants” to improve discoverability. Don’t forget to include a link to your website or booking page, making it easy for users to take the next step.

Do's

2. Consistently Share and Create Engaging Content



Instagram is a visual platform, so the quality of your content is paramount. High-resolution photos, professional graphics, and well-edited video content are essential for making a positive impression. Showcase and explain dental procedures through before-and-after photos, patient testimonials, and behind-the-scenes glimpses of your practice.

For instance, posting a series of images that document a smile makeover journey can be incredibly engaging and informative. Ensure that all visuals are clear, well-lit, and aligned with your brand’s aesthetic. Consistently sharing high-quality content not only attracts more followers but also builds trust and credibility.

We also recommend using a social media content calendar. Planning how and when you'll be creating content in advance helps ensure a steady flow of social media posts. Consistency is key.

Do's

3. Leverage Relevant Hashtags to Expand Your Reach



Hashtags are an effective way to increase the visibility of your posts and reach a broader audience. By using relevant and popular hashtags, you can connect with users who are searching for dental services or information related to dental health. Include a mix of broad hashtags such as #dentalcare, #smilemakeover, and #cosmeticdentistry along with more specific ones like #Invisalign, #dentalimplants, and #teethwhitening.

Additionally, consider using location-based hashtags such as #LosAngelesDentist or #NewYorkDental to attract local patients. You can also create a branded hashtag unique to your practice, encouraging patients to use it when sharing their experiences.

Do's

4. Engage Actively with Your Audience



Engagement is a key component of dental social media marketing. On Instagram, engagement can help foster community.

Actively responding to comments, liking posts, and answering direct messages shows that you value your audience’s interaction and are attentive to their needs. Engaging with your followers helps to strengthen relationships, build trust, and increase the likelihood of converting followers into patients.

Moreover, Instagram’s algorithm favors accounts that have high engagement rates, which means your social media channel is more likely to be seen by a wider audience when you regularly interact with your followers.

Do's

5. Use Instagram Stories and Reels to Showcase Your Practice



Instagram Stories and Reels are powerful tools for sharing engaging, bite-sized content that captures the attention of your audience. Stories, which disappear after 24 hours, are perfect for sharing daily updates, patient testimonials, quick dental tips, or behind-the-scenes looks at your practice.

Reels, on the other hand, are short, looping videos that can be used to create more polished content, such as procedure demonstrations or patient success stories. Both features allow you to reach a larger audience through Instagram’s Explore page, making them essential components of your Instagram and social media marketing.

Do's

6. Highlight Your Dental Services with Educational Content



Educational content not only demonstrates your expertise but also provides value to your target audience. Use Instagram to share informative posts that explain various dental procedures, debunk common myths, and offer tips for maintaining oral health.

For example, you could create a carousel post that outlines the steps of a dental implant procedure or a video that explains the benefits of regular dental checkups. By educating your target audience, you position your practice as a trusted authority in the field, which can lead to increased patient inquiries and bookings. Education can also foster trust and strengthen relationships with your existing patients, too.

Do's

7. Share Patient Testimonials and Success Stories on Social Media Platforms



Patient testimonials are one of the most effective ways to build trust and credibility with potential patients, making them another critical component of your social media marketing strategy. Sharing stories from satisfied patients who have undergone treatments at your dental practice can have a powerful impact on those considering similar procedures.

Whether it’s a video testimonial about a life-changing smile makeover or a photo of a patient’s post-Invisalign results, these stories add a personal touch to your social media marketing and help current and potential patients feel more confident in choosing your practice.

Do's

8. Run Targeted Instagram Ads to Reach New Patients



While organic growth on Instagram is valuable, running targeted paid ads can significantly accelerate your efforts to attract new patients. Instagram’s ad platform can help ensure your content reaches users who are most likely to be interested in your services.

For example, you can create ads that promote teeth whitening services to users in your local area who have shown interest in cosmetic dentistry. By investing in Instagram ads, you can increase your visibility, drive more traffic to your website, and generate higher-quality leads.

That said, it's important to note that social media ads are just one piece of the puzzle. Many people view them as a shortcut to success, but relying too heavily on paid ads may leave you wanting more when it comes to long-term ROI.

Do's

9. Monitor the Performance of your Social Media Marketing with Instagram Insights



To maximize the effectiveness of your social media marketing efforts, it’s essential to regularly monitor your performance using Instagram Insights. This built-in analytics tool provides valuable data on how your content is performing, including metrics such as reach, engagement, and follower growth. By analyzing this data, you can identify which types of content resonate most with your audience and adjust your marketing strategies accordingly.

For instance, if you notice that your social media posts about cosmetic dentistry generate the most engagement, you may want to create more content around that topic. Continuously refining your approach based on Instagram Insights ensures that your dental social media marketing remains effective and aligned with your business goals.

Ready to grow your practice on Instagram? Book a personalized marketing consultation and start engaging new patients today.


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The Don'ts of Social Media Marketing On Instagram


Here are nine big mistakes you must avoid in your Instagram marketing strategy, along with actionable tips for improving your digital dental marketing efforts:

Dont's

1. Ignoring Your Profile



One of the most common mistakes dental practices make on Instagram is failing to regularly maintain their profile. Your Instagram profile is your digital storefront—it’s often the first thing potential patients see when they discover your practice. If your profile looks neglected, you’re missing out on valuable opportunities to convert visitors into followers and followers into patients.

What to Avoid:


•  Using a low-quality or unprofessional profile picture.
•  Leaving your bio incomplete or using generic descriptions.
•  Not including a link to your website or booking page.

What to Do Instead:


•  Use a high-quality logo or a professional photo of your lead dentist as your profile picture.
•  Write a concise and compelling bio that includes relevant SEO keywords such as “cosmetic dentistry,” “family dentist,” or “teeth whitening.”
•  Add a link to your website or a specific landing page where visitors can easily book appointments.

Dont's

2. Posting Inconsistently



Remember, consistency is key to building a successful social medial marketing strategy. Posting sporadically or going long periods without updates can cause your Instagram followers to lose interest, leading to decreased engagement and a stagnant follower count.

What to Avoid:


•  Posting content only when you have something to promote.
•  Letting weeks or months go by without updating your social media channels.

What to Do Instead:


•  Develop a content calendar that outlines your posting schedule. Aim to post multiple times a week to keep your audience engaged. Some social media marketing experts even suggest posting a minimum of three to four times a week.
•  Mix up your content types—photos, videos, Instagram Stories, and Reels—to keep your feed dynamic and interesting.

Dont's

3. Overlooking the Importance of Visual Quality



Instagram is a visually driven platform, so the quality of your images and videos plays a significant role in the success of your social media marketing efforts. Poor-quality visuals can make your dental practice appear unprofessional and may deter potential patients from following you or engaging with your social media posts.

What to Avoid:


•  Posting blurry, dark, or poorly composed photos.
•  Using too much text on images, making them hard to read.

What to Do Instead:


•  Invest in high-quality photography, or use a good camera and proper lighting to capture clear, bright, and visually appealing images.
•  If your dental practice use text on images, keep it minimal and ensure it’s easy to read. Consider using tools like Canva to create polished graphics that align with your brand.


Dont's

4. Neglecting Engagement with Followers On Your Social Media Platform



Many dental practices make the mistake of using Instagram solely as a broadcasting tool, posting content without engaging with their followers. Engagement is a two-way street—if you’re not interacting with your audience, you’re missing out on building relationships that can lead to patient conversions. Engagement can transform new patients into loyal patients simply by showing them they're heard.

What to Avoid:


•  Ignoring comments or direct messages from followers.
•  Not interacting with other users’ content.

What to Do Instead:


•  Respond to comments and direct messages promptly and thoughtfully. Thank followers for their feedback, answer questions, and engage in conversations.
•  Like and comment on posts from your followers and other local businesses. This helps build community and increases your visibility on the platform. Cultivating a strong online presence can significantly boost both website traffic and foot traffic in your dental practice.


Dont's

5. Using Too Many or Irrelevant Hashtags



Hashtags are an essential part of dental social media marketing, but using too many or irrelevant hashtags can make your posts look spammy and reduce their effectiveness. Additionally, overloading your captions with hashtags can be off-putting to your audience.

What to Avoid:


•  Using generic hashtags like #love, #happy, or #instagood that aren’t related to your dental practice.
•  Adding a long list of hashtags that clutter your caption.

What to Do Instead:


•  Use a mix of broad and specific hashtags relevant to your dental office, such as #dentalcare, #smilemakeover, #cosmeticdentistry, and #Invisalign. Incorporate location-based hashtags like #LosAngelesDentist or #NewYorkDental to attract local patients.
•  Limit your hashtags to 10-15 per post and place them in the first comment or at the end of your caption for a cleaner look.


Dont's

6. Focusing Solely on Promotional Content



While promoting services is an important part of your social media strategy, focusing exclusively on promotional content can actually alienate your followers. People are more likely to engage with a dental practice that provides value, tells a story, or offers oral health tips.

What to Avoid:


•  Using your social media platform to post only about special offers, discounts, or services.
•  Creating content that feels too sales-oriented without considering your audience's needs.

What to Do Instead:


•  A strong social media strategy should include a balance of promotional posts, educational content, patient success stories, and behind-the-scenes glimpses of your dental practice. For example, share tips on maintaining oral health, explain the benefits of different dental procedures, or highlight your practice's community involvement.
•  Use your social media platform to tell stories that connect with your audience emotionally. For instance, share a patient's journey through orthodontic treatment or a day-in-the-life video of your dental team.


Dont's

7. Ignoring Instagram's Features: Stories, Reels, and IGTV



Instagram offers a variety of features beyond standard photo posts, including Stories and Reels. Ignoring these features can limit your reach and engagement of your social media marketing strategies. Each feature offers unique ways to connect with your audience and showcase your dental practice.

What to Avoid:


•  Sticking only to static photo posts and neglecting other content formats.
•  Underestimating the potential of short-form video content as it relates to dental social media marketing.

What to Do Instead:


•  Use Instagram Stories to share daily updates, quick dental health tips, patient testimonials, and time-sensitive promotions. Stories are also a great way to interact with your dental patients through polls, questions, and quizzes.
•  Create Reels to showcase your expertise in a fun and engaging way. For example, dental practices like yours can post a quick before-and-after video of a cosmetic procedure or a time-lapse of a teeth whitening treatment to capture attention.


Dont's

8. Ignoring Analytics and Insights



Another common mistake dental practices make is neglecting to monitor the performance of their posts. Without analyzing your Instagram Insights, you won't know what's working, what's not, and how to improve your dental social media marketing strategies.

What to Avoid:


•  Posting content without reviewing its performance or understanding what your audience likes.
•  Ignoring key metrics such as reach, engagement rate, and follower growth.
•  Failing to adjust your social media marketing strategy based on analytics and insights.

What to Do Instead:


•  Regularly review Instagram Insights to track your content’s performance. Pay attention to which posts receive the most likes, comments, and shares, and identify patterns in content that performs well on this particular social media platform.
•  Use this data to refine your content, focusing more on what resonates with your audience and leading to a more successful social media strategy. For example, if educational posts consistently receive high engagement, consider creating more of that content.


Dont's

9. Failing to Include Clear Calls-to-Action (CTAs) In Your Social Media Marketing



Whether your using Instagram, Facebook or TikTok, without clear calls-to-action (CTAs), your social media posts may not drive the results you’re looking for. If you want followers to book an appointment, visit your website, or sign up for your newsletter, you need to guide them toward the desired action using all of your social media channels.

What to Avoid:


•  Posting content without a clear purpose or next step for your audience.
•  Using vague CTAs like “Check this out” without specifying what you want followers to do.

What to Do Instead:


•  Include strong, specific CTAs in your captions and Instagram Stories. For example, use phrases like “Book your appointment today,” “Learn more about our cosmetic services,” or “Click the link in our bio to schedule a consultation.”
•  Make it easy for followers to take action by providing direct links in your bio, swipe-up links in Stories (if you have over 10,000 followers), or clear instructions on how to contact your practice.


Learn More About Social Media Marketing for Dentists


It's important to remember that these 18 do's and don'ts are not just arbitrary rules—they're the building blocks of an engaging and patient-attracting online presence, not just for Instagram but for other social media channels, too.

Implementing these strategies effectively requires time, creativity, and consistent effort—resources that are often in short supply for busy dental professionals. Social media management often times takes a back seat to other, more pressing tasks.

That's where WEO Media comes in. Our team of dental marketing specialists can take these principles and craft a bespoke social media marketing strategy that aligns perfectly with your practice's unique personality and goals. From eye-catching content creation to data-driven campaign optimization, we handle it all.

Ready to elevate your dental social media posts and minimize the stress? Reach out to us today for a complimentary marketing consultation! Your successful social media marketing plan starts here—let's write it together!


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Marketing Services for Dentists & Dental Specialists


As leaders in our industry, we here at WEO Media can help you and your team navigate the intricate complexities surrounding today's dental marketing.


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Dental Websites


Your dental website is the first impression your potential patients have of your practice, make sure that impression is the one you want to make.

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Dental SEO


When your business is at the top of Google’s search results, you should see a significant increase in website traffic.

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Dental PPC


Pay per click ads typically pop up at the top of search engine results pages and are an effective tool if you want to drive more traffic to your website.


Sales pipeline with a graph showing increasing result

Patient Pipeline


Optimize marketing efforts, increase practice revenue, and get higher returns on your investments.

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Reputation Management


Drive patient reviews to the most important online review sites for dentists: Google, Facebook, and Healthgrades.

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Social Media


We will work with you to implement strategies designed to grow your followers, and ultimately grow your practice.



Along with the basics, we also offer a wide-variety of additional marketing services. Some of these services include:
• 

Credit Card Processing:

We have partnered with an online credit card processing company to help your patients pay through your website. Our partnership also helps you save money with lower rates and transaction fees.
• 

Dental Practice Photography:

As we mentioned in a previous section, custom photography can help potential patients feel connected to your practice before their first appointment. If you need an experienced photographer to update your online photos, our team is here to help!
• 

Direct Mail Campaigns:

Believe it or not, direct mail campaigns are still a powerful promotional tool, especially for people that have just moved to your area. If you want to target this demographic, we can design a custom campaign tailored to your office and brand.
• 

Email Based Newsletter for Patients:

An electronic newsletter is one of the best ways to stay in touch with your current patients. We want to avoid the old adage, “out of sight, out of mind.” Staying visible with a newsletter can lead to more scheduled appointments and better patient loyalty.
• 

Email Hosting:

We offer email hosting to ensure your business email matches your website domain. A matching domain and email address is much more professional that using Yahoo, Gmail, or Hotmail.
• 

Facebook Ads:

Due to Facebook’s popularity, paid ads can be a fruitful way to generate new patients leads. Facebook ads are also unique in that they allow us to target your key demographic (with laser focus) based on age, gender, geographic location, relationship status, “likes,” education, job title, and other aspects.
• 

Logo, Design, and Branding Services:

Your logo and brand may be more important than you think. Talk with our design team to learn more about your possible options, whether you need a new logo or want to update an existing one.
• 

Online Bill Pay:

Much like our credit card processing, online bill pay makes it easier for your patients to pay for their treatments, especially if they need a payment program. We use the latest software and security measures to ensure a seamless billing process.
• 

Patient Forms (Fillable PDF):

A fillable PDF makes it easier for your patient to complete their paperwork before their first visit. This reduces your set-up time, allowing you to see more patients throughout the day.
• 

Patient Forms (Secure Online):

Secure online forms cut paperwork out altogether, meaning your staff will not have to waste time transferring the data to your computer system. It is also a more environmentally-friendly option, a nice selling point for patients that want to keep it green!
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We Provide Real Results

WEO Media helps dentists in Portland, OR acquire new patients, reactivate past patients, and better communicate with existing patients. Our approach is unique in the dental industry. We work with you to understand the specific needs, goals, and budget of your practice and create a proposal that is specific to your unique situation.


+400%

Increase in website traffic.

+500%

Increase in phone calls.

$125

Patient acquisition cost.

20-30

New patients per month from SEO & PPC.




Schedule a consultation that works for you


Are you ready to grow your practice? Talk to one of our Senior Marketing Consultants to see how your online presence stacks up. No strings attached. Just a free consultation from experts in the industry.

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Why Choose WEO?


Not your Average Dental Marketing Agency


WEO Media specializes in dental marketing for dentists across the country, offering a comprehensive suite of services tailored specifically for you.


We have helped dental practices across the country enhance their online presence, attract new patients, and increase patient retention. We understand the unique challenges and opportunities within the dental industry. Our expertise in SEO, website design, and content marketing ensures that your practice is easily found online.

Ensure your practice remains competitive in an ever-evolving landscape, our commitment to innovation means your marketing efforts will always be cutting-edge.


At WEO we take the time to understand your practice's specific goals and tailor our marketing strategies to meet your needs. Whether you need a new website, social media management, reputation management, or pay-per-click advertising, WEO Media provides customized solutions that fit your needs and budget.
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