SEO Key Performance

Phone calls

We typically use a tracking phone # on websites that we are doing Premium SEO. The tracking phone # is a local area code phone # (same area code as the practice phone #). We can also use toll-free numbers if desired.

When a patient or potential new patient calls the number on the website it immediately routes to the actual practice phone #. This allows us to use tracking software and report how many phone calls came from the website each month. We can also report the date & time of the call, the duration of the call in minutes, and the incoming phone #.

In addition, we have the ability to record phone calls if needed. Phone call recording increases the amount of people who will hang up prematurely since we normally need to include a message that the call may be recorded for quality assurance purposes (this requirement is dependent on state laws). So if a client wants phone calls recorded we advise them only to do it for a limited time for training purposes, and then turn it off.

Appointment requests

This metric shows how many people requested an appointment through the website.

Total website traffic

This metric shows all the traffic that came to the website during the month. There are 3 sources of website traffic that make up total traffic:

Organic website traffic

This is when someone does a search on Google or some other search engine. They may type in a search term such as "Seattle dentist". Then the search engine displays the search results, and the person clicks on a link to visit the website. This is called organic traffic. There are 2 sub-categories that make up organic traffic:

Referral website traffic

This is when a person is on another website and clicks a link on that website that takes them to your website. There are 2 sub-categories that make up referral traffic:

Direct website traffic

This is when a person types a website address directly into the browser address bar and goes directly to the website. Or they might have the website saved as a bookmark and click on the bookmark to go directly to the website.

Keyword phrases

These are all the different words and phrases that people typed into the search bar which resulted in them ultimately coming to the website. For example these could be terms like "Denver dentist", "Dr John Smith", "cosmetic dentist in San Diego", "Bright Smiles Dental", etc.

Landing pages

This is the number of pages on the website that generated traffic to the website (i.e. pages people visited as a result of doing a search). Websites with poor dental SEO will typically have 10% - 20% of their webpages generating traffic. However, after WEO Media performs SEO on a website we can typically get 50% or more of the webpages generating traffic. This is achieved by implementing numerous SEO techniques.

Linking root domains (a.k.a. incoming links)

This is the number of links pointing (linking) to your website from other websites. Search engines look at incoming links as one of the primary indicators for how important a website is. There are many factors that search engines evaluate with linking root domains including:

Your SEO company should be reporting this information to you every month.
If you would like a complimentary SEO consultation for your dental practice, please contact us today.